Customer stories

Living life on his terms

Article details

Service category

Healthcare

Date

Estimated reading time

2 min read

When Paul discovered our support systems, everything changed.

An older man sits on a walker in his dining area, looking slightly to the side with a gentle smile.
Just out of hospital after severe vascular surgery and managing Parkinson's and diabetes, Paul was in a pretty bad way.

The road ahead seemed uncertain, but Paul wasn’t ready to give up. He knew he needed help to keep moving forward and keep enjoying life.

That’s when 72-year-old Paul discovered Each’s support systems to administer his recently awarded, home care package - a turning point that would change everything.

Within days of reaching out to Each, a case manager visited Paul’s home. They provided a clear plan to support Paul and his wife. There were no empty promises, just honest guidance.

Since joining Each’s management and support systems to administer his home care package, Paul’s life has dramatically improved. “There’s no doubt it’s made our lives much easier and more comfortable,” he says.

Through his package, Paul received services that gave him back control. From podiatry and mobility support to domestic assistance like cleaning and gardening, these services allow Paul to continue living life on his terms.

An older man stands using his walker in front of a house with a blooming rose garden.

Flexible care when it mattered most

When Paul’s wife needed hip and knee surgery, Each stepped in to ensure he had everything he needed while she recovered. They coordinated his personal care, arranging for support workers to help Paul shower and keep the house clean. They also provided cab charges so he could attend medical appointments.

With the change in his care arrangements, Paul’s Home Care Manager and her support team adapted services as needed, providing exceptional flexibility to make sure everything ran smoothly.

“My Home Care Manager and her support team were exceptional,” Paul recalls. “They didn’t just help me—they made everything work seamlessly. No problem was too big, no task too hard.”]

Reflecting on his experience, Paul sums it up.

“The support and care from Each is truly remarkable. They’re always quick to respond, and we’ve been incredibly fortunate.”

For nearly two years, Each hasn’t just been a service provider – it’s been a true partner in Paul’s journey, helping him live life on his own terms with strength and resilience.

Related services

  • Aged care support

    No or low fee

    Care finder connect

    • Seniors, 65+
    • First Nations people, 50+
    • People in select areas, NSW
    • In-person
  • Aged care support

    No or low fee

    Home care packages (Vic)

    • Seniors, 65+
    • First Nations people, 50+
    • People in select areas, VIC
    • In-person and at your home

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