What we ask and why

Knowing a little more about you will help us to provide the best support.

To find out who you are and what’s important to you, we need to ask lots of questions and some of those questions are going to seem quite personal— that’s because they are.

You don’t have to answer these questions. You can prefer not to say and that’s totally okay.

At Each, we want to make sure our workplace is welcoming, inclusive and culturally safe for all customers.

Just so you know, Each has strict rules about privacy. There are laws about how your personal information can be collected and stored and all our staff understand exactly what that means.

Just so you know

• We are committed to storing your personal information securely on our computer systems.
• Only authorised Each staff can access that information.
• Our staff will not share any of your sensitive, personal information without your consent, unless they believe there are risks to you or another person.

When we first speak to you, we will ask information like your name, date of birth and contact details. We may also ask:

• whether you identify as Aboriginal or Torres Strait Islander
• your preferred language and cultural identification
• your gender identity and sexual orientation, and what pronouns you use.

The purpose of these questions is to ensure we can engage with you in a culturally safe and respectful way. 

Depending on what’s going on for you right now, and what services you think you’re going to need, we might also ask:

• do you feel safe?
• how would you describe your physical and mental health?
• what is your current living situation?
• do you use alcohol or any other drugs?

Knowing this information will help us make sure you get the right services and referrals. If you have any questions or concerns, a staff member will be happy to discuss them with you.