Protecting your privacy
Your privacy matters to us.
On this page
When you come to Each for support, you're trusting us with personal information about your health and wellbeing. We take this trust seriously and are committed to protecting your privacy in line with privacy laws and principles.
Information we collect
What we collect and why
To provide the best possible support, we collect information that helps us understand your needs and provide appropriate care. We'll always:
- explain why we need certain information
- only collect what's essential for your care
- make sure you understand how we use your information
- get your permission before sharing information with others
Having control over your information
You have the right to:
- choose whether to share personal information
- stay anonymous where possible (though this may limit services we can provide)
- know what information we keep about you
- request access to your records
- ask us to correct information that's not accurate.
Keeping your information secure
Your privacy is protected by law. We:
- take all reasonable steps to protect your information
- store records securely
- only allow access to staff who need it for your care
- keep records for as long as legally required
- securely dispose of records when no longer needed.
When we may need to share information
We only share your information:
- with your consent
- when you would reasonably expect us to (like sharing with your healthcare team)
- if there's a serious threat to somebody's life or health
- when required by law.
Using our website?
We have a separate privacy statement for our website that explains:
- what information we collect online
- how we use cookies
- your rights when using our website.
Want to know more?
Read our full privacy policy for detailed information about how we protect your privacy.
Read our privacy policy